Question 1

What is a Hard Seltzer?

Accepted Answer

Hard Seltzer is a very populare drink in America, which is taking over the European market fast. Most Hard Seltzers consist of 4 to 6% alcohol, sparkling water and a flavor. Very simple. Deciao does it even beter, our Hard Seltzers consist of 5% alcohol, sparkling water and our own made flavors from real organic fruits and botanicals.

Question 2

Is Deciao Organic Hard Seltzer sweet?

Accepted Answer

No, nothing sweet here! Deciao Hard Seltzer contains no sugar or any sweeteners. So zero really means zero.

Question 3

Where can I buy Deciao Organic Hard Seltzer

Accepted Answer

Go to our shop, add a product to your cart and place the order, it's that simple. Or check out our store locator. You can get us at most Ekoplaza and Marqt around The Netherlands. More and more bars, restaurants, brunch spots are joining fast.

Question 4

Is Deciao Organic Hard Seltzer Certified Organic?

Accepted Answer

Yes, we are SKAL certified in the Netherlands according to NL-BIO-01.

Question 5

How many calories are in a Deciao Organic Hard Seltzer?

Accepted Answer

Per can of 330 ml just 89 calories.

Question 6

Why does Deciao have more calories than other brands?

Accepted Answer

That's simple, they have a smaller cans 250 ml (we use 330 ml) and contain only 4- 4,5% alcohol (we have 5%). So with Deciao you get more ml and more alcohol which logically resutls in a few more calories.

Question 7

How much alcohol is in Deciao Organic Hard Seltzer?

Accepted Answer

5% alcohol per 330ml can.

Question 8

How much sugar or carbs does Deciao Organic Hard Seltzer contain?

Accepted Answer

0 grams of sugar and 0 grams of carbs.

Question 9

Are Deciao Organic Hard Seltzers gluten-free?

Accepted Answer

Yes, we are!

Question 10

Are Deciao Organic Hard Seltzers Vegan?

Accepted Answer

Yes, we love animals and our beautiful planet, so all our products are vegan.

Question 11

Does Deciao Organic Hard Seltzer contain anything artificial?

Accepted Answer

No, nothing artificial here! What you see is what you get.

Question 12

Does Deciao OrganicHard Seltzer need to be refrigerated?

Accepted Answer

We believe Deciao OrganicHard Seltzer tastes best when they’re ice cold, so we recommend refrigerating them or pouring them in an ice cold glass before drinking.

Question 13

What ingredients are in your products?

Accepted Answer

We love transparency so you can find all our ingredients right on our cans. Below you will find all ingredients per flavor   MOSCOW MULE CHIC | Cucumber | Lime | Ginger : Carbonated water, organic wheat alcohol (gluten-free), flavor from organic cucumber, lime and 3 types of ginger.   ITALIAN ATTITUDE | Bergamot | Grapefruit | Lemon :  Carbonated water, organic wheat alcohol (gluten-free), flavor from organic bergamot, grapefruit and lemon.   SUNDAY TEA-JÀ VU | Black Tea | Peach | Hibiscus: Carbonated water, organic wheat alcohol (gluten free), flavor from organic black tea, peach and hibiscus.

Question 14

Why are your products organic?

Accepted Answer

We developed our certified organic Hard Seltzers using only organic ingredients because we know that today’s consumers are more careful than ever about what they put in their bodies. This is why we provide full transparency about our ingredients on every Deciao can.

Question 15

Why don't you add sugars?

Accepted Answer

We like it clean and crisp, so we don't add any sugar or sweetners.

Question 16

Where do the calories come from?

Accepted Answer

All calories come directly from the 5% alcohol. Nothing else.

Question 17

What is the "best before date?"

Accepted Answer

The best before date can be found on the bottom of the can. Usually this is one year after production, however, because we don't use any weird ingredients you can drink it after this date as well.

Question 18

Who is your shipping carrier?

Accepted Answer

Our shipping partners are PostNL and DHL. They are responsible for our fullfilment, shipping and returns. Outside of the Netherlands it can differ which partner we use.

Question 19

What are the shipping costs?

Accepted Answer

The Netherlands: We charge € 3.99 shipping costs. Delivery is 1 work day. We deliver abroad with a minimum order of 12 cans. Delivery is 3-5 working days.  Germany & Belgium: €6.99 France, Italy & Spain: €9.99

Question 20

What are the delivery times?

Accepted Answer

The Netherlands: Mon-Fri order before 15:00 for next day delivery. In some case we do offer sameday delivery in Amsterdam and Nijmegen, even in the weekends. Just hit us up through our contact.   Belgium, Germany, France and Spain: Shipping takes 3-5 working days

Question 21

How can I follow my order?

Accepted Answer

When our fullfilment partner (PostNL) has created the shipping label, we will add the Track & Trace code to the shipping email. With this code and link you will be able to track your order online and in the PostNL app.

Question 22

Can I cancel my order?

Accepted Answer

Yes you can, if you send us an email within 15 minutes of your order. After this your order is processed and can't be cancelled.

Question 23

Can I change my order or adress?

Accepted Answer

Yes you can, if you send us an email within 15 minutes of your order. After this your order is processed and can't be cancelled.

Question 24

Which payments do you accept?

Accepted Answer

We accept all major creditcards and iDeal.

Question 25

Can I pick up my order?

Accepted Answer

Yes, you can. This option is available during checkout. You can pick up your order in Amsterdam or Nijmegen. But please let us know through our chat or by sending an email to ciao@deciao.com as these are home adresses and not stores.

Question 26

I want to work for Deciao Organic Hard Seltzer - Do you have any job openings?

Accepted Answer

Yes we're always looking for great people to join our mission. Please have a look at our job listings.

Question 27

I am a retailer - how can I sell Deciao Organic Hard Seltzer?

Accepted Answer

Deciao is available in many retail stores. We're always looking for more places that fit will with our brand. Just send an email to ciao@deciao.com.

Question 28

I have a bar / restaurant - how can I sell Deciao Organic Hard Seltzer?

Accepted Answer

Deciao is available in many bars and restaurants. We're always looking for more places that fit will with our brand. Just send an email to ciao@deciao.com.

Question 29

I am a wholesaler - how can I distribute Deciao Organic Hard Seltzer?

Accepted Answer

Please contact us at ciao@deciao.com

Question 30

I want to do a collaboration with Deciao Organic Hard Seltzer

Accepted Answer

We love collabs so send us an email at ciao@deciao.com and we will be right back at you.

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